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Returns & Exchanges

No returns will be accepted after 30 days from date of invoice. Returns within the period, providing all terms

and conditions are met as listed within, are at the discretion of Peninsula BM. If Peninsula BM agrees to the return, the part(s) will be subject to a 20% restocking fee.
NOTE: Special parts or parts ordered in at customers request are strictly non-refundable.

A testing fee of $95.00 (reseller) and $135.00 (end user) will apply for second hand parts.
New parts will not be supplied for testing purposes.

Peninsula BM will warrant/replace/refund where the following instances apply & the conditions are met.
a) The parts that were supplied were damaged. (Damage of parts in transit is not warranted.)
b) The new parts have failed within 12 months from the date of invoice.
c) The second hand parts have failed within 90 days from the date of invoice
d) The parts that were supplied by Peninsula BM were incorrect or not as described, only if the correct details were given (ie chassis/vin, model, build date, body type).

Peninsula BM will not accept a warranty if the following conditions have been breached. Returns will only be accepted if they are returned in the same condition as supplied. (fair wear and tear accepted). The warranty will be null and void in these instances-

a) The parts being returned for warranty have been dismantled in any way or tampered with.
b) If it is found that the parts were poorly, incorrectly fitted or damaged in the fitting process.
c) The parts have malfunctioned due to any negligence.
d) The panels have been part repaired or painted.
e) Peninsula BM will not offer any warranty on used parts that are over 20 years old.

Peninsula BM take no responsibility for any loss or damage of parts sent through Australia Post and all freight companies. It is recommended that the parts freighted are insured and this is available upon customer’s request.

 

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